I was going to spend the week talking about story-telling in interactive mediums and the ways brands can leverage it, and I’l get to that, but I’ve woken up with something on my mind that I want to get to first.
Over the weekend when not lying in the park or dining with friends I was working on my latest (overdue) column for Marketing Magazine. It will be out in their December/January issue and I was talking about brands finding their voice online, which I’m quite excited about, I look forward to hearing everyone’s thoughts when it comes out.
I feel though like that’s the running part, and we’re struggling to get the walking right; we’re doing that because the fundamentals of success in business and marketing are shifting and we’re not keeping pace with it. I harp on about it, but only because I think it is important enough to do so: intent. Intent, intent, intent, intent, intent, intent, intent, intent.
While you’re at your desk this week, in each situation I want you to ask yourself “What’s my intent here?”. We make sales calls under the guise of building relationships, we dump on other agencies under the guise of offering advice. We put energy into things that distract us from our main purpose in the hopes that people won’t really get what we’re on about.
And then we go do it with the brands we’re supposed to be building.
Let’s all agree, week beginning Monday October 13th, 2008 to gut-check what the intent is in the work we do this week. Let’s not discuss “new ways to talk to our customers” when the reality is we need email addresses added to a database. By stripping away the stuff we cloak our actions with, we get to the heart of the matter much faster.
And I promise, the campaigns you run are going to be all the more effective for it.